Deputy Manager of HR Division

Key responsibilities

• Assist in managing of employee lifecycle including attraction, recruitment, onboarding, development, retention and offboarding.
• Support HR division in preparing the HR planning and HR budget preparation.
• Support and assist to update, develop, and implement HR policy/SOP, procedures, and internal regulations in compliance with the Cambodian Labor Law.
• Assist in managing industrial relations and/or disciplinary matters to ensure steps are carried out accordingly.
• Maintain HR database and handle all matters related to employment, recording, maintaining employee records and preparing HR reports for management.
• Prepare, develop, and manage the health and safety system policies for employees.
• Coordinate in conducting of employee performance appraisal.
• Assist in overseeing the HR Division which is involved in collaborating with other departments to ensure the smooth functioning of HR operations.
• Support in conducting CSR and staff engagement activities.
• Carry out any other duties and ad-hoc assignments assigned by managements as and when required for CGCC.

Qualification Requirements

• A minimum of bachelor’s degree in HR Management, Public Administration, Management, Business Administration, or other related fields.
• At least 5 years working experiences in HR and Labor compliance.
• Proven skills in coordination, communication, interpersonal and diplomatic skills.
• High level of confidentiality, integrity and business ethic
• Ability to work effectively as a team with a sense of responsibility, flexibility, adaptability and ability to learn and work under pressure.
• Strong verbal and written communication skills in Khmer and English.
• Competence in Microsoft Office Software.

Deputy Manager/Senior Executive of International Cooperation

Key responsibilities

• Assist in developing and implementing international cooperation strategies.
• Explore and initiate CGCC’s cooperation with international stakeholders
• Maintain and strengthen CGCC’s relationships with international stakeholders
• Coordinate with international partners to align goals and objectives.
• Monitor and evaluate the progress of international projects and cooperation.
• Ensure international projects are delivered on time, within scope, and within budget.
• Facilitate CGCC staff’s attendance in international training, forums and meetings.
• Facilitate communication and collaboration with external stakeholders.
• Ensure all international activities comply with relevant laws and regulations.
• Prepare and submit reports on international cooperation activities to senior management.
• Maintain accurate records of all international projects and partnerships.
• Foster a collaborative and inclusive team environment.
• Undertake all other roles and responsibilities assigned by management from time to time.

Qualification Requirements

• A minimum of bachelor’s degree holders in international relations, economics, finance, business, management, public administration, or other related fields. A master’s degree is preferred.
• At least three years of working experience in international cooperation or related fields.
• Ability to build and maintain strong stakeholder relationships.
• High level of coordination, communication, interpersonal, professionalism and diplomatic skills.
• Strong conflict resolution and critical thinking skills.
• Ability to work effectively as a team with a sense of responsibility, flexibility, adaptability, and ability to learn and work under pressure.
• Ability to prioritize tasks effectively, maintain timelines, and manage/plan workloads effectively.
• Strong verbal and written communication skills in Khmer and English.
• Competence in Microsoft Office Software.

Senior Executive/Executive of Relationship Management

Key responsibilities

• S/he shall maintain a deep knowledge of company products and services.
• S/he shall maintain and build strong networking and collaboration with CGCC’s stakeholders, including SMEs, FIS, associations, and governmental institutions, to assist the development of SMEs.
• S/he shall monitor and analyze sales trends and recommend marketing activities to achieve sales targets.
• S/he shall conduct market research and analyze market data to pursue new business opportunities.
• S/he shall provide stakeholders with comprehensive product/service consultations and guide their decision-making process.
• S/he shall upsell and cross-sell products/services.
• S/he shall resolve complaints and issues efficiently and in a timely manner.
• S/he shall ensure sales/revenue targets and customer satisfaction.
• S/he shall conduct product training for internal colleagues and external stakeholders.
• S/he shall perform other tasks assigned by management.

Qualification Requirements

• A minimum of bachelor’s degree holder in Economics, Finance, Business, Management, Public Administration, or other related fields.
• At least 3 years working experiences in marketing, strategy, sales, business development in financial and/or banking sector.
• Proven skills in strategy, coordination, communication, interpersonal.
• Ability to work effectively as a team and individual with a sense of responsibility, flexibility, adaptability, and willingness to learn.
• Ability to prioritize tasks effectively, maintain timelines, and manage/plan workloads effectively.
• Strong verbal and written communication skills in both Khmer and English.
• Competence in Microsoft Office Software.
• Knowledge in research and data analysis is a plus.

Senior Executive of Guarantee Management

Key responsibilities

• S/he shall monitor overdue loans and identifying early warning sign and be able to prevent Loan in special mention bucket NOT moving to Non-Performing Loan bucket.
• S/he shall understand the drivers/reasons for non-performing loans and the strategies to address them accordingly.
• S/he shall determine the different categories of non-performing borrowers and effectively prioritize loan recovery efforts.
• S/he shall be cooperate with PFIs to execute initiatives for bad debts recovery, striving to recover outstanding debts.
• S/he shall establish strategy for debt settlement and regularly track any debt in failure of repayment and irregular risk level for resolution and take measure in time.
• S/he shall conduct site inspection file/field visit with PFI.
• S/he shall work closely with PFI to ensure that they are well served and work closely with CGCC’s relevant departments to ensure smooth and effective operations.
• S/he shall record, update, and safeguard loan guarantee related documents/data submitted by PFI.
• S/he shall assist all aspects of centralized operations including credit operation, claims operation, loan recovery process, and so on.
• S/he shall assist the Manager, Centralized Operations on guarantee operational matters including developing operational procedures and policies.
• S/he shall produce and analyse of Overdue loan report, recovery report, and claim report and present to CGCC’s management.
• S/he shall be able to highlight finding, analyze the trend and NPL/PAR ratio by PFI to management and the improvement from PFI by monthly, quarterly, semester and yearly report.
•  S/he shall be able to analyse the NPL from different angles and apply various techniques/strategies to maintain a healthy loan portfolio.
• S/he shall perform other work-related tasks as may be assigned by line supervisor or managements of CGCC.

Qualification Requirements

• Bachelor’s degree in finance, business administration, or a related field.
• Experience at least 3-5 years in the financial industry or banking sector.
• Attention to detail and accuracy.
• Strong knowledge and experience in managing overdue accounts and collections management.
• Excellent communication and negotiation skills.
• Analytical and problem-solving skills.
• Ability to work effectively as a team with a sense of responsibility, flexibility, adaptability and ability to learn, work under pressure and meet targets.
• Knowledge of relevant banking regulations and compliance.
• Competence in Microsoft Office Software and Systems.

Application deadline for above positions will be on 22^nd November 2024.